You may ask yourself, “Bringing New Heights to Electrical Service”, what is it that Tower Electric, Inc. is going to do to put them apart from the rest, especially in this highly competitive market? And you also might think, “Why would I consider using them on one of our projects”? The typical answer would be because we are the best, or that we have the experience, or even that our field personnel are second to none. These are all traits of a top notch company and which we feel we do have and had from day one. Every company should have that. But wouldn’t you like a subcontractor that you can count on:
“Customer Satisfaction is our number one goal.”
There is no such thing in construction as “your problem,” it is always our problem. Tower Electric, Inc believes strongly in finding solutions and jumping through hoops to get the job done. Customer Satisfaction is our number one goal.
We have formed a company that expresses itself with customer satisfaction first. Our culture will be deveolped around servicing the customer’s needs. As a result, performace evaluations will be based around client gratification and not financial capabilities or profitabilty.
As a result we offer the following COMMITMENT in performing on your project:
We will communicate honestly and professionally, both verbally and in writing.
We will turn around sub-contracts within 30 Days or as per your time table.
We will submit product data in accordance with design documents in a timelymanner that will enable us to release materials in time to meet your schedules.
We will provide temporary power to meet you and your subcontractors needs.
We will be on time with every scheduled inspection or spend the dollars to get it on time.
We will build the project in accordance with the local codes and authorities having jurisdiction, also per the design specification of the project.
We will price change orders fairly and in line with industry standards.
We will man the project in accordance with your recommendations.
We will provide close out materials required in a professional and efficient manner.