Bailey's Moving & Storage

Operating from their headquarters at 11755 E Peakview Ave in Centennial, Bailey’s Moving & Storage serves as a major relocation hub for the Denver metropolitan area. The company handles a wide spectrum of moving needs, ranging from local household transitions across the Front Range to complex long-distance and international relocations. For Colorado residents planning interstate moves—such as routes from Lafayette to the East Coast—or international transitions to Canada, Bailey's positions itself as a single-source provider capable of managing both household goods and vehicle transportation simultaneously.

Customer experiences with the company reveal a distinct contrast between frontline moving crews and administrative coordination. On the positive side, many clients report highly efficient, professional, and punctual service during the physical loading and unloading phases. Teams led by standout crew members like Kai, Noel, and Jose have earned praise for their rapid packing, careful handling of belongings, and polite demeanor. Additionally, coordinators like Ryan have been commended for their patience and thoroughness in answering pre-move questions and ensuring vehicle shipping schedules are executed seamlessly.

However, the company’s administrative and sales divisions, particularly during complex international moves, have drawn sharp criticism. Some clients have reported severe communication breakdowns once contracts are signed. Issues involving sales representatives and booking coordinators—specifically named in reviews as Josh and Barb—highlight challenges such as unannounced schedule changes, defensive posturing, and prolonged silences during critical transit windows. In some instances, scheduling errors led to lengthy delivery delays, while a lack of guidance during customs clearance left clients navigating international red tape on their own.

Furthermore, cargo care has emerged as a point of contention. While some international shipments arrive intact, other clients have documented extensive transit damage, including haphazardly packed boxes and thousands of dollars in damage to specialty items like pianos when handled by standard crews rather than specialized movers. When damages are reported, customers have noted a frustrating lack of urgency and accountability from the claims department, often requiring weeks of persistent follow-up to resolve disputes.

For Denver-area consumers, Bailey’s Moving & Storage offers robust logistical capabilities, but the quality of the experience often hinges on the specific coordinators assigned to the account. Prospective clients are advised to secure all scheduling commitments in writing and maintain direct oversight of the packing process to ensure their belongings are properly protected throughout the journey.